• +33644606721 | sales@euroautodealer.com
  • +33644606721 | sales@euroautodealer.com

FAQ

About Euro Auto Dealer – EAD

What is Euro Auto Dealer?

Euro Auto Dealer (EAD) is a digital platform specializing in the sale of repossessed vehicles across Europe. We provide secure, reliable, and affordable vehicle purchasing solutions with delivery across the EU.

Why should I buy a vehicle from EAD?

Euro Auto Dealer is transforming how repossessed vehicles are bought in Europe. Here’s why purchasing from us is the best choice:
  • Fully Online Process: Browse, buy, and pay online from the comfort of your home.
  • Exclusive Repo Deals: Get access to high-quality repossessed vehicles at discounted prices.
  • Hassle-Free Registration: EAD handles all the paperwork and registration before delivering the vehicle to your doorstep.
  • Free EU-Wide Delivery: We deliver anywhere in the European Union at no additional cost.
  • Peace of Mind: Every vehicle comes with a 12-month warranty and a 15-day return policy.

How do I get in touch with EAD?

Our official communication with customers is via our secure email service ending with sales@euroautodealer.com. If you have any concerns about an email, contact our customer service for verification.

Where are you located?

We operate exclusively online. Our vehicles are stored in secure facilities across Europe, and buyer previews are unavailable. Vehicles are delivered directly to your location after purchase.

Quality Standards

How do you choose your vehicles?

Euro Auto Dealer ensures a premium experience by selecting vehicles that pass our multi-stage quality inspection process.

Where does EAD get its stock from?

Our vehicles come from trusted sources, including banks, financial institutions, leasing companies, and fleet sales.

Do you sell vehicles involved in accidents?

We do not sell vehicles with significant damage or major mechanical issues. All cars are inspected to meet EAD’s quality standards.

Are all vehicles listed certified by EAD?

Yes, all vehicles undergo a thorough inspection covering key components such as the chassis, suspension, and computer systems. Certified vehicles include valid documentation and are roadworthy.

What are the benefits of EAD-certified vehicles?

  • High-Quality Standards: EAD vehicles meet or exceed EU regulations.
  • Warranty: Complimentary 12-month or 10,000 km warranty.
  • 15-Day Return Policy: Return the vehicle within 15 days if unsatisfied.
  • Verified Documents: Every vehicle has valid and fraud-free documentation.
  • Secure Transactions: EAD ensures a smooth and protected payment process.

Your Order

How can I order a vehicle at EAD?

Find a vehicle you like, contact us to reserve it, and once payment is complete, we’ll begin the delivery process.

Can I test drive my vehicle?

Yes! Our 15-day money-back guarantee allows you to test drive the vehicle for up to 200 km. If it doesn’t meet your expectations, return it for a full refund.

Can I cancel my order?

Orders can be canceled easily online. Contact customer service for a cancellation form. If you’ve already paid, you’ll receive a 100% refund.

Payment

How can I pay for my vehicle?

Payment is made via secure bank transfer. Once verified, you’ll receive a confirmation email, and delivery will be scheduled.

What is included in the purchase price?

The price includes:
  • Free EU-wide delivery
  • 12-month warranty
  • 15-day return policy

Delivery

How does delivery work?

We deliver directly to your home or preferred address in the European Union at no extra charge.

What happens during the delivery?

An EAD Delivery Associate will verify your ID, provide a delivery receipt, and hand over the keys and all necessary documents.

Registration/Ownership Transfer

How does registration work?

Euro Auto Dealer handles all registration processes and ownership transfers. Relevant documents are collected at the time of purchase.

What are the costs for ownership transfer?

Standard registration and service fees apply, depending on your country’s regulations.